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360 feedback

All round performance feedback

360° feedback, literally provides individuals with all-round performance feedback from colleagues, manager(s), direct reports, customers and others.

Business Doctors provide a uniquely versatile 360 feedback service, mainly online but using other distribution media if required.

We design and tailor the questionnaire to the client's specifications.

15-20 questions cover a full range of important performance and behaviour criteria. Comments are given after each question.
We agree all of the other variables - the scale, the list of respondents and their relationships, any additional questions, with the client.
We also agree the reporting back procedure before we start.

Respondents or "raters" are drawn from those people who know the recipient or "subject", and should be from a range of different relationships, to achieve a true 360° perspective.

In addition, each "subject" answers the same questions about himself or herself.
Orientation or Alignment of participants

We set up an "orientation" or "Alignment" session for all participants (subjects and raters) to ensure that everyone understands the concept and the procedures. In our experience this increases both the response rate and the quality of responses.

We produce an individual report for each participant. The report is tailored to the client's requirements, but includes the averaged numeric ratings, a comparison of the raters' feedback with the subject's own self rating, and all the comments.

We present and review each report one-to-one with the "subject", off-site and off-line.
In our one-to-one review we encourage the "subject", having digested the feedback, to produce a personal development plan or action plan to be discussed with his or her manager.

If you would like to find out more about 360 feedback, please contact your local Business Doctor

Contact your local Business Doctor

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  • "Simon's coaching was informative and demonstrated that he had real knowledge and understood the business"

    Peter Wren - English Speaking Board Ltd

  • “David has been working with us on the GrowthAccelerator program
    for three months. In that time he has turned my business around by
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    business more.”

    Gavin Winder, Managing Director, Floorcraft Ltd

  • “Without David’s skills and experience we would not have made the
    positive changes to the business and increased our profits"

    Mark Bryan, Managing Director, Merge Communications Ltd

  • "I have no hesitation in recommending David for any business who is growing, but struggling on actually running it well enough to maximize its profits."

    Alison Austen, Managing Director, AustenHR

  • "We have been working with David for the past 8 months. He has been truly amazing in helping us work out a road map for our business. We now have a real sales focus to help accelerate the growth our the Company".

    Alison Austen, Managing Director, AustenHR

  • "David was our business coach through the Growth Accelerator Scheme. David has a very engaging style and was excellent in helping us redefine our business strategy for this year".

    Therese Edkins, Director, Sherratt Electrical Services Ltd